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Privacy Notice

PERSON RESPONSIBLE FOR THE PROCESSING OF PERSONAL DATA

In order to comply with the provisions of Mexican legislation, in particular the requirements of the Federal Law on Protection of Personal Data Held by Private Parties (LFPDPPP) and its regulations, "Nuve", with address at Avenida Coyoacán No. 100-D, Colonia Del Valle, Benito Juárez Borough, CDMX, C.P. 03100, and website https://nuvenu.mx/, provides this "Privacy Notice" through which it will be responsible for the processing of your personal data and the information it collects from data subjects (customers, third parties, suppliers, etc.). Said information is treated confidentially and for the purposes established herein.

PURPOSE OF PERSONAL DATA PROCESSING

Personal Data in the possession of "Nuve" will be used for:

  • The direct or indirect sale of Nuve products or any products for which it has a concession and/or authorization for their commercialization.
  • The direct or indirect sale, commercialization, and transfer of products owned by third parties with whom Nuve has a relationship.
  • Providing information about new products, designs, and/or products designed by Nuve and/or third parties with whom it has a relationship.
  • Sending advertisements and newsletters from Nuve, as well as from promoters or advertisers related to Nuve.
  • Monitoring and evaluating service quality.
  • Internal analysis of services.
  • Sharing data with third-party service providers or Nuve suppliers, in order to provide the aforementioned services and/or product sales.
  • Processing payments for the purchase of products offered by Nuve on its website, social networks, and/or any other point of sale, commercialization, and/or advertising.
OTHER PURPOSES

Additionally, we will use your personal information for the following additional purposes:

  • Carry out marketing and promotional activities.
  • Offer new products or services.
  • Statistical and market analysis.
  • Invitation to events and/or contests.

If you do not wish for your personal data to be processed for these additional purposes, you must express your refusal by sending an email to the following address: contacto@nuvenu.mx

PERSONAL DATA

To carry out the purposes described in this "Privacy Notice," we will mainly collect the following personal data:

  • Full name.
  • Address (street, neighborhood, postal code, borough or municipality, and state) and location references and proof of address.
  • Telephone numbers (landline and mobile).
  • Email.
  • Date of birth
  • Age
  • Gender
  • Official identification issued by a competent authority.
  • Federal Taxpayer Registry (RFC).
  • Unique Population Registry Code (CURP).
FINANCIAL DATA

For the purpose of selling the products offered by Nuve, financial data are requested and processed by third-party financial service providers. Such data will be protected in accordance with the privacy notices established by those providers. The financial data that would be requested are:

  • Bank account information.
  • Credit and/or debit card information.
SHOPIFY, INC. PRIVACY NOTICE

By browsing our Website, you accept the terms established in the Privacy Notice of our "shopping cart" provider, which is available at the following link https://www.shopify.com.mx/legal/privacidad. Nuve has no involvement in the Privacy Notice of Shopify, Inc., its affiliates or subsidiaries, therefore Nuve adheres to the Privacy Notice mentioned herein.

TRANSFER

Nuve may transfer your personal data in its possession to third parties subcontracted or related to its operation, who are Nuve suppliers and who will in all cases be subject to the purposes and other conditions regarding the processing of personal data established in this Privacy Notice.

RETENTION AND SECURITY OF PERSONAL DATA

Nuve safeguards your personal data under the strictest security standards. Your personal data will be stored on its own hardware, as well as third-party outsourced software. In all cases, said provider must have the same confidentiality standards granted in this Privacy Notice.

MEANS TO EXERCISE ARCO RIGHTS (ACCESS, RECTIFICATION, CANCELLATION, AND OBJECTION)

You have the right to know what personal data we have about you and to exercise the rights granted by applicable legislation, as follows:

  • Access: To know your personal data and their current status.
  • Rectification: To request the correction of your personal data if it is outdated, inaccurate, or incomplete.
  • Cancellation: To delete your personal data from our records or databases when you consider that it is not being used in accordance with the principles, duties, and obligations set forth in the Law and its Regulations.
  • Objection: To object to the use of your personal data for specific purposes.

The above is known as ARCO rights.

To exercise any of the ARCO rights, you must sign and send a request for such purposes to the email address contacto@nuvenu.mx. The request must contain at least the following data for identification:

  • Name of the data subject.
  • Address of the data subject or email address to communicate a response to your request.
  • Documents proving identity or authorization to present it in the request.
  • Any other element that allows the location of personal data and attention to the request.
MEANS TO REVOKE CONSENT

To revoke consent regarding the processing of your personal data in accordance with this Privacy Notice, you must sign and send a request to the email address contacto@nuvenu.mx.

LIMITATION OF USE AND DISCLOSURE OF PERSONAL DATA

To limit the use of your personal data, please send an email to contacto@nuvenu.mx clearly indicating the personal data you wish to limit.

COOKIES

Cookies are small pieces of information that are sent by the website to your browser and stored on your computer's hard drive. They are used to determine your preferences when you connect to our site's services, as well as to track certain behaviors or activities carried out by you within our site. The information collected is anonymous and may be shared with third parties to improve your browsing experience and deliver advertising based on your interests. This data does not include any personally identifiable information.

What type of cookies do we use?

Cookies, depending on their permanence, can be divided into Session Cookies or Permanent Cookies.

The former expire when the user closes the browser. The latter expire when the purpose for which they serve is fulfilled (for example, for the user to remain identified on Nuve's website and services and/or its providers) or when they are manually deleted.

Additionally, depending on their purpose, Cookies can be classified as follows:

Performance Cookies: this type of Cookie remembers your preferences for the tools found in the services, so you do not have to reconfigure the service each time you visit.

Geolocation Cookies: these Cookies are used to find out which country you are in when a website or service is requested. This Cookie is completely anonymous and is only used to help orient the content to your location.

Registration Cookies: registration Cookies are generated once the User has registered or subsequently logged in, and are used to identify you on the website and services with the following objectives:

  • Keep the user identified so that, if they close a service or website, the browser or computer, and at another time or another day re-enter said service or website, they will remain identified, thus facilitating their navigation without having to identify themselves again.
  • Check if the user is authorized to access certain services.

Analytics Cookies: each time a User visits the website, a tool from an external provider (Google Analytics, comScore, and similar) generates an analytical cookie on the user's device. This cookie, which is only generated during the visit, will serve in future visits to Nuve's services to anonymously identify the visitor. The main objectives pursued are:

  • Allowing anonymous identification of browsing users through the "Cookie" (identifies browsers and devices, not people) and therefore the approximate counting of the number of visitors and their trend over time.
  • Anonymously identifying the most visited content and therefore the most attractive to users.
  • Knowing if the accessing user is new or a returning visitor.

Advertising Cookies: this type of cookie allows extending the information of the advertisements shown to each anonymous user on the Nuve website. Among other things, the duration or frequency of display of advertising positions, interaction with them, or user browsing patterns and/or behaviors are stored, as they help to form a profile of advertising interest. In this way, they allow offering advertising relevant to the user's interests.

Data Cache

A data cache is a repository of data on a device that can, for example, allow a web application to run without an Internet connection and improve application performance by making content load faster.

IP Address

All devices connected to the Internet are assigned a number called an IP address (Internet Protocol). These numbers are usually assigned in geographical blocks. An IP address can usually be used to identify the location from which a device is connected to the Internet.

The user accepts the processing and use of Cookies in accordance with the Terms and Conditions of Use established on Nuve's website.

NOTIFICATION OF CHANGES TO THE PRIVACY NOTICE

Where applicable, modifications to this "Privacy Notice" will be available on this same page and the user may consult it at any time they wish.

CONSENT

In accordance with the provisions of the applicable and current legislation on the protection of personal data, by browsing our Website, you agree to the following: (i) You acknowledge that you have read and understood the scope of Nuve's Privacy Notice; (ii) You expressly and voluntarily authorize the disclosure of your personal data through the exclusive access database for Nuve employees and suppliers under the terms established in this Privacy Notice; (iii) I expressly authorize Nuve to collect, supply, administer and, where appropriate, transmit my personal information and data solely for the purposes established in this Privacy Notice, as it may be modified from time to time in accordance with applicable legal provisions. 

NATIONAL INSTITUTE OF TRANSPARENCY, ACCESS TO INFORMATION AND PERSONAL DATA PROTECTION (INAI)

The owner of the personal data may file a complaint or claim with the INAI if they consider that they have been harmed by the improper processing of their personal data. For more information, visit http://inicio.ifai.org.mx/SitePages/ifai.aspx

Last modified on March 2020.